Shipping policy
Shipping Policy
Processing time Orders are processed within [1–3] business days after payment. You'll get a confirmation email with tracking details once your order ships.
Delivery times
- Malta and Gozo: [7–14] business days
- Rest of the EU: [7–15] business days
- Rest of the world: [10–20] business days
These are estimates. Delays can happen during busy periods or because of customs.
Shipping costs Shipping costs are calculated at checkout based on your location. [Free shipping on orders over €XX.]
Tracking Every order comes with a tracking number, sent by email when it ships.
Customs and duties Orders shipped outside the EU may be subject to import duties or taxes, which are the customer's responsibility.
Lost or damaged parcels If your order arrives damaged or hasn't arrived within [30] days, contact us at [your email] and we'll make it right.
Contact Questions? Email us at velnarosports@gmail.com.