Shipping policy
Shipping Policy
Smart Watch delivery destinations The Smart Watch with Bluetooth Calling & Health Tracking is currently available for delivery only to Malta and Italy, with free shipping. It is not available for delivery to Germany or other countries. The general destination estimates below do not extend this watch's availability to other countries.
Processing time Orders are processed within 1–3 business days after payment. You'll get a confirmation email with tracking details once your order ships.
Estimated delivery, including processing time
- Malta and Gozo: 8–17 business days after payment
- Rest of the EU: 8–18 business days after payment
- Rest of the world: 11–23 business days after payment
These total estimates include the 1–3 business days needed to process your order. You do not need to add processing time again. Delays can happen during busy periods or because of customs.
Shipping costs Shipping costs are calculated at checkout based on your location. Shipping for the Smart Watch with Bluetooth Calling & Health Tracking is free to Malta and Italy.
Tracking Every order comes with a tracking number, sent by email when it ships.
Customs and duties Orders shipped outside the EU may be subject to import duties or taxes, which are the customer's responsibility.
Lost or damaged parcels If your order arrives damaged or hasn't arrived within 30 days, contact us at velnarosports@gmail.com and we'll make it right.
Contact Questions? Email us at velnarosports@gmail.com.